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Explore our Solution

Our software helps you manage and validate any type of contract, providing visibility and transparency to your data. The software has a large range of features that are being continually updated and added to.

Data Handling

Our software acts as a central repository for all of your data, allowing you to register all stakeholder organisations, sites, site entities, contacts, contracts, invoices and tariffs.

  • Storage - Each client has their own instance with an isolated, completely separate database.
  • Structure - SQL databases with a uniform format.
  • Interfaces - We support all types of interfacing including; APIs, SFTP, XML, EDI and web browser uploads.
  • Types - We store all types of data; Sites, Assets, Contracts, Invoices, Time Series, Tariffs and much more!
  • Management - Our data checks ensure the integrity of the data being imported.

Validation

Check your bills and contracts in seconds. We have an extensive catalogue of default validation rules and can create new, bespoke rules to meet your requirements without the need to write new code.

  • Business Rules Engine - Our software utilises a Business Rules Engine to perform complex data validations.
  • Coverage - We have a rigorous library of rules that have been built-up over several years of operation, ensuring all errors are highlighted.
  • Flexibility by Design - The unique structure of our application enables bespoke validations to be easily configured. Whether you require your own specific validation methodologies, tolerances or precision, we can meet your requirements.

Reporting & Analytics

Our reporting and analytics suite puts your data at your fingertips providing a simple yet effective reporting and business intelligence solution.

  • Report Creation – Utilise our comprehensive reports catalogue or configure your own.
  • Interactive & Dynamic Queries – View reports in multiple formats e.g data tables, pivot tables, charts etc.
  • Publish – Multiple filr formats e.g. xls, pdf, MS Word, with password protected files. Scheduling enables report delivery via email or browser.
  • Analyse - Drill down on charts or tables. Explore and interrogate your data with our powerful analytics tool.

Technology

We continually strive to utilise the best, most appropriate technology, ensuring high performance and availability.

  • Cloud Hosting - No hardware or software to install or manage.
  • Easy Access - Our software is accessible from anywhere at anytime from all modern internet browsers.
  • Free Development - We provide free, regular updates to our software.
  • Solid Foundations - We utilise Liferay, the proven digital experience software used for building portals and delivering SaaS products.

Relationship Management

For consultants, we offer additional features to enable you to manage your customers and contractual relationships. You can register the services you are providing to your customers and we can tailor workflows to match your needs.

  • Account Management - Register all of your customer data (contacts, communication preferences, addresses, site details, LOAs etc.).
  • Workflow Management - Integrate, administer and operate the services you provide to your customers ensuring timely and professional delivery.
  • Alerts - Add contract renewal reminders and tasks to ensure your contract administration is in order.

Task Management

Create, manage, track and resolve queries.

  • Task Management - Create tasks linked to entities or validation issues to manage, track and resolve queries.
  • Work as a Team - Tasks can be assigned to Teams or Individuals and can be given a priority and a deadline.
  • Interactive Dashboard - Our modular design allows you to tailor a dashboard to your needs; an overview of the data that matters to you.

Support

We provide a comprehensive Support Portal, including a Knowledge Base, "How To" Guides and a Help Desk, in addition to face-to-face training and guidance.

  • Support Portal - Create support tickets from within the application or on our dedicated Support Portal.
  • Helpdesk, phone and email support.
  • Knowledge Base - Comprehensive knowledge articles with a User Manual and How To Guides.
  • Training - Interactive learning led by Captrics with Onboarding, Updates & Refresher courses.

Security

We take an active approach to ensuring our solutions have the highest levels of security to ensure our systems are resilient and your data is protected.

  • Hosting - Captrics only works with ISO accredited, trusted hosting vendors.
  • Encryption - Captrics uses the latest technology to encrypt the data stored in our databases.
  • Access - We provide multi-factor authorisation through IP Whitelisting so that only authorised connections can access our application.
  • Data Retrieval - When retrieving data we use secure methods whenever possible.

See How it Works

Get in touch to arrange a demo.

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